What happens when I go over the limit of my user plan?

Choose a plan that covers your monthly transactions minimum. When you go over the limit of your user plan, we will charge you a small fee for each additional processed document. This way, you are charged for the exact amount of transactions that you process.

What types of payment you accept?

Our recommended payment method is direct debit as it is a secure and straightforward way for recurring monthly payments. We work with global account-to-account provider GoCardless.

We also accept credit and debit cards (MasterCard, Visa). We never store your credit card details on any of our systems. Every transaction is processed using Braintree – a secure payment gateway.

Can I change my plan at a later time?

Yes! You can upgrade or reduce your plan at any time. Datamolino is a post-paid service. If you upgrade, the change will go into effect immediately. If you downgrade, the change will take effect after your current billing cycle.

What is a folder?

You can organise your documents in folders. Most users prefer to have a folder for each company or client they manage. You can also create folder for each company department, or have one business and one personal folder.